Our website address is: https://learnenglish.scot and can be contacted at norma@learnenglish.scot
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
The following is the condensed version (or the tl;dr – too long, didn’t read – copy!)
If you join our mailing list:
If you leave a comment or review:
If you contact us via form or email:
If you have chosen to join our mailing list we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can unsubscribe from this list whenever you want be either clicking the ‘unsubscribe’ button within the email or contacting us directly.
We delete the following after 2 years:
If you have left a comment or review:
If you continue to use this site:
Invoices created from orders created are kept for 7 years to comply with UK tax
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.,
We use Analytics to discover if customers found our site organically, directly, via a paid advert, or via a referral, what pages they visit, any searches made on the site, discover broken pages and links, and the value of any orders made.
You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB
Further information concerning the terms and conditions of use and data privacy can be found at https://support.google.com/analytics/answer/6004245
If you have not opted out of Google AdWords (you can do so here https://adssettings.google.com/authenticated?hl=en) or Bing Ads (https://advertise.bingads.microsoft.com/en-gb/resources/policies/personalized-ads) you may find adverts for our products being shown on other websites you visit.
When you are logged into Facebook and you visit our website they will be able to see what pages on our website you visit and you may also see our adverts on your Facebook feed
We are always trying to make our website better and easier to use. To help find pages and links which don’t work we use Hotjar a product that lets us see what you’re seeing when your browsing the site to help us do this https://www.hotjar.com/legal/policies/privacy#enduserenglish
Is our third party email marketing provider. If you sign up for our newsletter we provide them with your name and email address (and any order details if you buy anything). Any emails sent using this service will have an ‘unsubscribe’ button which you can use at any time to stop receiving marketing emails.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have a question about this Privacy Policy please contact us at norma@learnenglish.scot
We may modify this Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this Policy, we will provide additional notice to you, such as by sending you an email, or displaying a prominent notice on our site. By continuing to use the site after any changes come into effect, you agree to the revised Policy.
That’s it! And thanks for reading